All systems are operational
Maintenance
Street Smart release announcement

On a regular base Street Smart gets an update. This way we apply bug fixes or introduce new features.

Incidents

Thursday 21st July 2022

New Incident

We experience a degraded performance on our web services and are investigating the issue.

Our apologies if you are affected by this. We do everything we can to solve the problem.

  • Our hosting partner reports the database problems are solved. We see all our services back to normal performance.

  • Multiple databases in our hosting environment are unavailable. Our hosting partner is working on the issue.

    Next update in 1 hour or when solved.

    • Tuesday 19th July 2022

    New Incident

    We experience a degraded performance on our web services and are investigating the issue.

    Our apologies if you are affected by this. We do everything we can to solve the problem.

  • All services back to normal performance.

    • Thursday 14th July 2022

    New Incident

    We experience a degraded performance on our web services and are investigating the issue.

    Our apologies if you are affected by this. We do everything we can to solve the problem.

  • All services back to normal performance.

    • Wednesday 13th July 2022

    New Incident

    We experience a degraded performance on our web services and are investigating the issue.

    Our apologies if you are affected by this. We do everything we can to solve the problem.

  • All services back to normal performance.

  • We have changed the setup and number of instances on the service that is causing problems. Performance is quite ok now. If it stays this way we will end the incident in one hour and inform you

    • Tuesday 12th July 2022

    New Incident

    We experience a degraded performance on our web services and are investigating the issue.

    Our apologies if you are affected by this. We do everything we can to solve the problem.

  • All services back to normal performance.

    • Monday 4th July 2022

    Street Smart API (Integrations) New Incident

    Since this morning, all customers using Street Smart API 21.12 or higher (22.1 t/m 22.10) are getting an error "LuciadRIA license expired on '2022/7/2' ". It can be closed by simply clicking ‘OK’, but will constantly reappear after 5 minutes.

    The application team is working on a solution.

    Quick Solution: Update to our latest API (22.11)

  • we have applied a patch to solve this issue